Automate the work that slows your business down.

AI automation combines workflow automation, which moves information between your apps and triggers the next step automatically, with AI that can read, sort and write: understanding a customer message, pulling details out of an invoice or drafting a reply. Together they handle repetitive work that used to need a person at a keyboard.

Most repetitive, rule-based work. Common examples are answering customer calls and messages, capturing and following up on leads, booking and reminders, copying information between apps, reading invoices, receipts and forms, sending review requests, and building daily or weekly summaries. If your team does something the same way every week, it's usually a good candidate.

No. Birchfront is designed to take repetitive tasks off your team so they can focus on customers and skilled work. Whether a particular task can be automated depends on your workflow and software.

No. We build and manage the automations for you. Your team keeps using the tools it already knows, and we connect them behind the scenes.

Usually, yes. We connect common business tools such as email, calendars, spreadsheets, CRMs, booking, accounting and invoicing software, and most apps that offer an API. We assess your current tools before recommending an implementation.

Birchfront's packages start at $1,500 for a one-time setup (Starter), or $2,500 for setup plus $1,000 per month for several automations with monitoring and support (Growth). Larger or multi-location systems are priced individually. Prices are in Canadian dollars before taxes, and third-party software and messaging fees may be extra. Your free audit ends with a recommendation for your business.

It can assist with booking and, when the appropriate integration is available and configured, create or manage bookings according to agreed rules.

Phone calls, text messages, website chat, email, and messages on Instagram, Facebook and WhatsApp. We connect the channels your business already uses. What's possible for each one depends on your phone provider, accounts and software, which we confirm during the audit.

Yes. Birchfront is based in Calgary, Alberta, and works with businesses anywhere in Canada. Setup and support are handled remotely, so you don't need to be nearby.

Not necessarily. Many automations can be connected to an existing website and software setup.

The timeline depends on the scope, integrations, and testing required. A timeline is agreed upon after the initial assessment.

Each automation follows defined fallback rules. Uncertain or sensitive items are routed to a person or held for your approval, rather than the AI inventing an answer or acting on a guess.

No. We build systems designed to save time, improve responsiveness and reduce repetitive work. Results depend on customer demand, the business, implementation quality, and other factors.

Sensitive data requires appropriate privacy safeguards and a suitable system design. We assess privacy, data handling, and compliance requirements before deploying relevant workflows.

Follow-up workflows are built around consent. We help you set clear rules for who can be contacted, through which channel and when, with Canada's Anti-Spam Legislation (CASL) and applicable privacy laws in mind. Having someone's contact details, including details that are publicly available, doesn't on its own mean they've agreed to receive marketing messages. Your business remains responsible for its messaging practices, and we recommend getting legal advice for your situation.